We know it’s scary to allow someone to log in to your computer remotely, and we don’t recommend that you allow just anyone to do so, because you’re risking inviting a virus. We can do a lot of things remotely, but we offer remote support only to our current clients. It’s an issue of trust on both sides. You need to know us and we need to know you.
Remote support can also be helpful to our many snowbird clients from outside of Myrtle Beach, even Canada. As satisfied clients we’ve previously serviced, we help remotely when certain issues crop up, or perform cleanup and maintenance services when needed. If you can get online, we can help!
You will need to call us in advance to schedule a Remote Service call, then go to the Support Page to download the remote software